ROSEWHAT'S NEW
Rosebot: your store’s assistant, in Rose and in myPortal
Ask Rosebot about your store in plain words and get the answer in seconds – sales, payouts, inventory, any consignor. With Rose Pro it also does the work for you: price an item, post a sales batch, pay out a consignor. And your consignors and vendors get a Rosebot of their own in myPortal and by e-mail.
Ask anything about your store
Ask in plain words
Tap the Rosebot bubble at the bottom right of any page and ask: “What sold best last month?”, “Who are we paying out this month?”, “How is contract 1001 doing?”
Straight from your records
Sales, payouts due, fees, contract balances, sales batches, take-ins and take-outs, removed items, any one consignor’s account and your Schedule – answered from your own store’s data.
Receipts and reports
Ask for a payout receipt or any report from the Reports screen and Rosebot hands you the PDF right in the chat.
Help with the business
Pricing ideas, item descriptions, social media posts, messages to consignors, store policies, markdown ideas – and how to do anything in Rose.
Tell it how it did
Every answer has Was this helpful? thumbs up or down. Your feedback is used to make Rosebot’s answers better.
Only your store
Rosebot only looks things up – read-only, in your store alone. It never sees other stores, card payments or passwords.
Skills: Rosebot does the work
Type what can you do to see the skills you’re allowed to use. Rosebot always shows what it’s about to do and waits for you to confirm – CANCEL changes nothing.
Inventory
- Create an item for a contract
- Change an item’s price, quantity or expiration
- Print labels
- Return items to a consignor, or remove them as donated, damaged, lost, sampled or deleted
- “What should we count next?”
Sales & payouts
- Post a sales batch
- Re-read a sales batch from Square
- Enter a single sale
- Pay out one consignor
- Run a batch payout
Contracts
- Create a consignor or vendor
- Change contact details or the split
- Add rent, a fee, a charge or a credit
- Make an account inactive
Store setup
- Create or change a category
- Time-based and color tag discounts
- Payout rules (who absorbs discounts and fees)
- Create a staff user
- Run any report as a PDF
For your consignors and vendors
Their own Rosebot in myPortal
The same bubble in myPortal answers questions about their own sales, payouts and inventory: “What will my next payout be?”, “What’s expiring soon?”, “What are my top sellers this year?”
Vendors get skills too
- Create an item
- Change an item’s price or quantity
- Add a size or color (Portal Pro)
- Print their labels
Everyone
- Update their contact details
- Get a password reset key
- Verify their e-mail
- Send your store a message (when messaging is on)
Their subscription, not yours
The first answer is free. After that Rosebot is $10/month, or Portal Pro $13/month with imports and exports included – paid by the consignor or vendor, not by your store.
Rosebot by e-mail and in Messages
Sales e-mails
Consignors and vendors get an e-mail when their items sell – every sale, daily, weekly or monthly, their choice. They reply EVERY SALE, DAILY, WEEKLY, MONTHLY or STOP to change it.
Payout receipts
After a payout, the next sales e-mail includes their payout receipt behind a private link.
Questions by e-mail
Consignors can e-mail Rosebot from the address they verified in myPortal and get their answer by e-mail. The first answer is free; after that it’s part of their subscription.
Reads Messages first
Rose Pro: Rosebot answers sales, payout and inventory questions in myPortal Messages and hands everything else to your staff with a short note. Customers can always tap I still need the store.
Appointment replies
Consignors can cancel an appointment by replying to its reminder – see Schedule & tasks.
Set it up
- Open the chatTap the Rosebot bubble at the bottom right of any page – drag it wherever suits you, Rose remembers. Type what can you do to get started.
- Choose what Rosebot may do in your storeAn administrator opens Menu → Administration → Settings → ROSEBOT: who can be given skills, which skills are allowed in your store, and which skills consignors and vendors may use in myPortal. Then SAVE ROSEBOT SETTINGS.
- Give skills to your teamIn Menu → User Maintenance open a user and tick their ROSEBOT SKILLS. They also need the usual right to that part of Rose – Rosebot never lets anyone do more than the screens would.
- Turn on sales e-mails and MessagesIn Menu → Administration → Settings → CONSIGNORS tick SALES E-MAILS (ROSEBOT) (one contract at a time: SALES E-MAILS under MYPORTAL AND E-MAILS on the contract). For Messages, tick Rosebot reads messages first in Menu → Administration → MESSAGING.
Questions
Can Rosebot change something without asking?
No. Before any change Rosebot shows exactly what it will do and waits for you to confirm. Answer no or tap CANCEL and nothing is changed. Every question and every skill is logged with the user who used it.
Who on my team can use the skills?
Only the people an administrator gives them to, in ROSEBOT SKILLS under User Maintenance – and only for parts of Rose they already have the right to. Untick a skill in Settings → ROSEBOT and nobody can use it from the chat; the screens work as usual.
What does it cost?
In Rose, Rosebot comes with Rose Pro. Consignors and vendors pay for their own Rosebot in myPortal ($10/month, or Portal Pro at $13/month) – your store pays nothing for theirs, and your Rose Pro doesn’t include it for them.
Can a consignor see anyone else’s information?
No. In myPortal and by e-mail Rosebot only ever looks at that person’s own account, and only answers e-mail from an address verified in myPortal. Vendors can only change their own items.
Is Rosebot always right?
Answers about your store come straight from your records. Business tips are general advice – Rosebot doesn’t browse the internet, so price ideas are rough ranges, and tax or legal questions belong with your accountant or attorney.
Can we switch parts of it off?
Yes. Untick any skill for your staff or for myPortal in Menu → Administration → Settings → ROSEBOT, untick sales e-mails for the store or one contract, and untick Rosebot in Messages under MESSAGING.