ROSEWHAT'S NEWYour shelves and Rose, back in agreement
Count one rack, case or room at a time with a barcode scanner, your phone’s camera or by typing SKUs. Rose compares what you found with what it has on record, Rosebot explains every gap, and a manager fixes it with a reason – Square follows.
Count by area
Split a location into areas – RACK 3, JEWELRY CASE, BACK ROOM. Items take the area they were counted in, so the next count knows where they live.
Scanner, camera or typing
Use a USB or Bluetooth scanner, tap CAMERA on a phone or tablet, or type the SKU and press Enter. QTY counts several at once.
Blind counts
BLIND COUNT hides what Rose expects, so people count what is really there instead of ticking off the screen.
Rosebot finds the cause
Sold during the count, scanned in another area, a look-alike counted instead, on a take-out, expired, sold but still on the rack, an unknown label – with a suggested reason for each.
Every fix has a reason
MISSING, DAMAGED, DONATED, RETURNED, FOUND or BELONGS HERE. Every decision is logged with who and when, and the log shows which reasons keep coming up.
Vendors count too
Vendors with Portal Pro use COUNT MY ITEMS in myPortal and send their count to you. It waits in Inventory Count and pops up as a VENDOR COUNT.
Get started
- Start a countOpen Menu → Inventory Count, pick the LOCATION and, if you like, an AREA (type a new one such as RACK 3), a category or a consignor. Leave BLIND COUNT ticked and click START COUNT.
- Scan everything in that areaScan each label, tap CAMERA to use your phone, or type the SKU and press Enter. The list shows what you’ve counted; fix any line with its quantity box.
- Review the gapsClick REVIEW. Rosebot sums up what matches, what is short and what is over, gives the likely cause of each gap and picks a reason you can change.
- Apply and closeA manager clicks APPLY AND CLOSE. Missing, damaged, donated and returned items come off the floor (and out of Square), found items are added back, and a recount is put on the Schedule for next week.
Questions
Is the AREA sent to Square?
No. Areas live only in Rose. Changing an item’s area never changes anything in Square.
Who can count, and who can apply?
Anyone with Inventory access can count and review. Applying the adjustments is for managers (Administration access, or the ADMINISTRATOR user level). Staff counts are saved until a manager applies them.
What happens to an item marked missing or damaged?
It comes off the floor and out of Square, and it shows on the consignor’s contract with the others that were returned, donated or removed, with the reason in the notes. Items with a quantity are reduced instead.
What if something sells while we count?
Rose remembers what was on record when the count started. An item that sold during the count shows as SOLD DURING COUNT – no action needed.
Does the camera work on an iPhone?
Yes. Allow the camera when your phone asks. If it can’t, type the SKU or use a Bluetooth scanner.
How often should we count?
A little every week beats one big count a year: your best-selling areas weekly, the rest monthly, and every area at least once a quarter. Inventory Count lists the areas due, oldest first.