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✍️ Digital contracts & File Manager

Have contracts and receipts signed on screen

Upload your consignor and vendor contracts once, then have consignors and vendors sign them on a phone, tablet or computer. Payout receipts and take-in receipts are signed the same way, and every signed copy is saved as a PDF in the File Manager.

In Rose and myPortalAll stores

Open the digital contracts settingsRose

Your contracts live in the store settings, in the DIGITAL CONTRACTS part under the consignor default settings.

  1. Go to Administration → SETTINGS.
  2. Scroll past CONSIGNOR DEFAULT SETTINGS to DIGITAL CONTRACTS.
  3. You will see three rows: CONSIGNOR CONTRACT, VENDOR CONTRACT and TAKE-IN RECEIPT TERMS. Each row says "Not uploaded yet" or when it was uploaded and by whom.
Tip: Only users with the Administration right can open Administration, so only they can upload or change your contracts.

Upload a contractRose

There is one contract for consignors and one for vendors. Rose uses the vendor contract for contracts marked as vendors and the consignor contract for everyone else.

  1. In DIGITAL CONTRACTS, click UPLOAD CONSIGNOR CONTRACT (or UPLOAD VENDOR CONTRACT), or drop the file on the row.
  2. Pick your file: .docx, .odt, .rtf, .pdf, .txt or .html, up to 10 MB.
  3. Rose saves it, says "SAVED - CHECK IT WITH PREVIEW" and opens the preview with sample details filled in.
  4. Check the wording and layout, then click Close.
Tip: If the file is the wrong type or too big, Rose says "USE A .DOCX, .ODT, .RTF, .PDF, .TXT OR .HTML FILE UP TO 10 MB".

Fill in the consignor's details automatically (merge fields)Rose

Type these fields in your contract, with the double curly brackets, and Rose fills them in for each contract when it is signed.

Tip: A field Rose doesn't recognise is left exactly as you typed it, so check spelling in PREVIEW.

Replace, preview or remove a contractRose

  1. Go to Administration → SETTINGS and scroll to DIGITAL CONTRACTS.
  2. To change the wording, click REPLACE on the row and upload the new file. New signings use the new version.
  3. To check it, click PREVIEW. Sample details (Jane Sample, contract 1001) are shown.
  4. To stop using it, click REMOVE and confirm.
Tip: Removing or replacing a contract never touches contracts already signed. They stay on the contract, in the File Manager and in myPortal. You can't undo REMOVE, but you can upload the file again at any time.

Set up take-in receipt terms and receipt wordingRose

Sign a contract on screenRose

When you create a new contract and your store has a contract uploaded, the sign sheet opens by itself as soon as you save. To sign an existing contract:

  1. Go to Contracts, click SEARCH and click the contract's row.
  2. Click ALTER and scroll down to DIGITAL CONTRACT.
  3. Click SIGN CONSIGNOR CONTRACT (or SIGN VENDOR CONTRACT for a vendor).
  4. Hand the screen to the consignor. They read the contract, tick I have read this contract and agree to it, and sign in the SIGNATURE box with a finger, a stylus or the mouse. Clear signature starts the signature again.
  5. Check Printed name of the person signing (it starts with the name on the contract).
  6. Leave E-mail the signed copy (PDF) to ... ticked to e-mail it, and Show it in their myPortal and on the contract ticked to share it in myPortal.
  7. Click Sign contract. Rose confirms it is "SAVED IN THE FILE MANAGER" and whether it was shown in myPortal and e-mailed.
Tip: A brand-new contract has to be saved before it can be signed. Until then the section says "Save the contract first, then it can be signed here."

Have a payout receipt signedRose

  1. Go to Contracts, pick the contract, click PAYOUT and make the payment as usual with MAKE PAYMENT.
  2. After the payment, the sign sheet SIGN THE PAYOUT RECEIPT opens with the receipt exactly as it prints.
  3. The consignor signs in the box, checks the printed name, and you click Sign. Or click Skip signature to carry on without one.

Have a take-in receipt signedRose

  1. In Take-ins, open the take-in and click COMPLETE TAKE-IN.
  2. The sign sheet SIGN THE TAKE-IN RECEIPT #... opens with your take-in terms and the list of items.
  3. The consignor ticks I have read and agree to the above, signs, and you click Sign.

Find, e-mail and share signed copiesRose

Every signed contract and receipt is listed on the contract, newest first, and saved as a PDF in the File Manager in a folder for that contract (for example "Contract 1001").

  1. Go to Contracts, pick the contract and click ALTER.
  2. Under DIGITAL CONTRACT, each line shows who signed it and when, and who it was e-mailed to.
  3. Click PDF to open the signed copy.
  4. Tick or untick IN MYPORTAL to show it in, or hide it from, the consignor's myPortal.
  5. Click E-MAIL A COPY to send it again to the e-mail address on the contract.
Tip: Signed copies can't be deleted from the contract. To stop the consignor seeing one, untick IN MYPORTAL. To replace a signature, sign again: the new copy is added at the top and the older one is kept.

What consignors and vendors see in myPortalmyPortal

Who can do this (user rights)

Right in User MaintenanceWhat it allowsWho has it at first
Administration and Subscription PlansOpens Administration, where contracts and take-in terms are uploaded, previewed, replaced and removed.Users whose Administration box is ticked (usually administrators).
ContractsOpens Contracts, where contracts are signed and signed copies are opened, e-mailed and shared in myPortal.Users whose Contracts box is ticked.
payouts (PAYOUT, BATCH PAYOUT)Under Contracts. Shows PAYOUT, where payout receipts are signed.Administrators and managers. Users never saved with section rights keep their old access.
Take-insOpens Take-ins, where take-in receipts are signed at COMPLETE TAKE-IN.Users whose Take-ins box is ticked.
File ManagerShows File Manager in the side menu, where signed PDFs are kept in each contract's folder.Administrators, managers and staff.

Questions

Which file type works best for my contract?

Word (.docx). It keeps headings, bold, lists and tables. A PDF keeps its words but not its layout. Files can be up to 10 MB.

Does signing change my payouts or take-ins?

No. Payouts and take-ins work exactly as before. The signature is kept on its own and printed on the receipt. Skipping leaves the receipt as it always was, marked "Signature skipped".

Can a consignor sign a contract again?

Yes. Click SIGN CONSIGNOR CONTRACT (or SIGN VENDOR CONTRACT) again on the contract. The new signed copy is added at the top of the list and older copies are kept. For a payout receipt, click ✓ SIGNED in the SIGNED column to sign again and replace the signature.

What if the e-mail can't be sent?

The signed copy is still saved in the File Manager and on the contract. Rose tells you why it wasn't sent, for example no e-mail address on the contract or e-mail not set up for your store. Fix that and click E-MAIL A COPY on the contract.

Why doesn't the contract show a SIGN button?

Either the contract hasn't been saved yet, or no contract of that kind has been uploaded. The section then says "No consignor contract uploaded yet" (or vendor). Upload it in Administration → SETTINGS → DIGITAL CONTRACTS.

If I delete a contract's folder in the File Manager, are the signed copies lost?

No. Signed contracts stay on the contract (and in myPortal) even if the folder or its PDF files are deleted.

Related guides

📘Use the File Manager: folders, signed contracts and exports

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